Answers to Frequently Asked Questions

Below are answers to frequently asked questions about our transcription services.
Please contact us any time with specific questions.

What types of jobs do you handle?
Do you offer time coding?
How do you determine charges for transcription services?
What’s the best way to send you my tapes or files?
Is there anything I should send along with my tapes or files?
What formats do you offer for completed transcripts, and how do you get the finished product to me?
Are your transcriptionists experts in their field?
Where are your transcriptionists located?

What types of jobs do you handle?
We offer comprehensive transcription services for a range of industries. Complex biotechnology and medical/pharmaceutical transcription is our specialty, and our staff is well versed in medical terminology and skilled at transcribing multi-speaker CME accreditation and advisory board meetings, seminars, and more. We also have a strong history of working with corporate advertising and marketing clients, audio/visual production houses, medical/scientific publications, insurance companies, and law firms. We provide verbatim transcripts and time coding for everything from recorded statements and interviews to focus groups, presentations, webcasts, and online forum downloads. Learn more.
[back to top]

Do you offer time coding?
Yes. We can insert time codes into your transcription using our keyboard time code wedge software, or through the actual burned-in time codes from the camera. If you require burned in time coding, please send either a standard audio cassette with audio on one channel and time code on the second channel or a DVD with burned-in time codes.
[back to top]

How do you determine charges for transcription services?
We charge by the hour for our services, basing our pricing on the following common estimation formulas:
For simple transcription: Hours of recorded time x 4 to 6 = Hours of transcription time
For complex transcription: Hours of recorded time x 5 to 7 = Hours of transcription time
Please note that variables such as subject matter, accents, fidelity of the recording and other factors can affect transcription time. Request an estimate for your specific job.
[back to top]

What’s the best way to send you my tapes or files?
It all depends on what works best for you. If you have digital files, contact us to create a password-protected account on our FTP site for 24/7 uploading access. Or, provide your own link where we can record dial-in teleconferences and download, webcasts or online forum downloads. If you would prefer to send your tapes or files directly to us, our mailing address is below:
MWP, Inc.
214 Flynn Avenue, Suite 206
Moorestown, NJ 08057
[back to top]

Is there anything I should send along with my tapes or files?
Yes. In order to save you valuable time and money while ensuring the highest quality transcript, please provide any relevant supporting information that is available. This may include the names and titles of all meeting or focus group participants, an agenda, and any Power Point presentations, handouts, or other materials. A speaker identification list that indicates the order of speakers as well as the first few words of each instance of speaking is also helpful in ensuring that speakers are correctly identified in your final transcript. Learn more about making the most of your recording.
[back to top]

What formats do you offer for completed transcripts, and how do get the finished product to me?
We’re happy to work with you to provide your finished transcript in the format and delivery method that best fits your needs. We can send a downloadable Microsoft Word document via email or our password-secured FTP site. We can also provide digital files on CD or DVD or a hard copy paper transcript by mail, special delivery service, or courier.
[back to top]

Are your transcriptionists experts in their field?
All of our transcriptionists undergo testing for transcription and general word processing/grammar skills before being hired. Once onboard our team, staff members receive continual on-the-job training and assessment to ensure professional quality and growth. All of our transcriptionists are well-versed in medical terminology and have an understanding of a broad range of subject areas so they are ready to handle any job. Our office is equipped with all of the necessary resources including medical dictionaries and Physician’s Desk Reference to help staff research new subjects, and all complex jobs are reviewed with senior staff with decades of transcription expertise and proven professional excellence.
[back to top]

Where are your transcriptionists located?
All MWP transcriptionists work onsite at our office in Moorestown, New Jersey, a suburb of Philadelphia. We do not outsource any jobs, and we pride ourselves on the longevity of our staff of skilled experienced transcription experts.
[back to top]